Shipping Policy
At Prepgear, we’re committed to delivering your coffee accessories as quickly and reliably as possible. Below, you’ll find all the details you need to know about our shipping policies.
Free UK Delivery
We’re pleased to offer free standard delivery across the UK for all orders. Your package will be shipped via Royal Mail, ensuring reliable and prompt service.
- Processing Time: Orders are processed within 1-2 business days.
- Estimated Delivery Time: Standard UK delivery typically takes 2-4 business days.
- Tracking: For most orders, tracking information will be provided once your order has been dispatched.
Shipping to Ireland and Europe Zone 1
We’re excited to extend our shipping to Ireland and Europe Zone 1, allowing more coffee enthusiasts to enjoy Prepgear products. However, for these regions, we ask customers to cover the cost of shipping.
- Delivery Method: Royal Mail International Standard or Tracked services.
- Estimated Delivery Time: 5-10 business days, depending on location.
- Shipping Costs: Calculated at checkout based on the shipping address and weight of the package.
Important Information
- Customs and Duties: For international orders (including Europe Zone 1 and Ireland), customers are responsible for any customs duties, taxes, or fees that may apply in their country.
- Shipping Delays: While we strive for timely delivery, external factors such as holidays, weather, and customs processing can occasionally lead to delays. We appreciate your patience and understanding.
For any questions or concerns about your order or our shipping policies, please don’t hesitate to contact our customer support team.